Orders will be dispatched within 24 hours of receipt, however please allow up to 5 working days for delivery. If you require express delivery please request via email and we will endeavor to ensure this takes place.

Parcels will be delivered either by Royal Mail or our courier depending on the weight and size of the parcel. Please provide an alternative delivery address if you are unable to accept deliveries during working hours.

For deliveries outside of the UK Mainland please contact us with your order request and we will calculate the postage costs depending on the weight of the parcel.

The current delivery charge is set at £4.99 for all orders to mainland UK regardless of the number of products ordered (with the exception of northern Scotland and Northern Ireland). We reserve the right to change our standard delivery charge without prior notice.

Any claims for shortages or breakages must be made in writing within two days of delivery, we cannot accept claims after this period.

 

 

6 thoughts on “Deliveries

    • Katharine Gasnier says:

      Hi Sue, I am sorry this email has only just popped up! Apologies no confirmation came through, we do hope you were happy with your order, and many thanks for your custom.

    • Katharine Gasnier says:

      Hello, we’ve never shipped to Taiwan before, please let us know what you would like to order and we will let you know the delivery costs.
      Best Wishes,
      Z4T

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